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Foreword
A
commitment to modernisation through greater use of technology, enhancement
of efficiency in our frontline policing, as well as improving our quality
of service to the Hong Kong community, represent some of the key elements
behind the Force's success last year in ensuring that Hong Kong remained
one of the safest major cities in the world. Notwithstanding
our increasing population as well as the influx of 13 million visitors
during the course of last year, the law and order situation has remained
stable. The low crime environment of recent years was created once again
in 2000 and presented an opportunity for the Force to move further forward
with existing and fresh initiatives aimed at streamlining our service, as
well as improving efficiency. I am pleased to report that excellent progress has been made in our endeavours to employ the very latest concepts in police, communications and knowledge management technology. Whilst the internet and advances in information technology have been readily embraced by the criminal fraternity, we in the Police have at the same time grasped technologies that provide faster, more effective means to counter these and other criminal challenges. This has seen the Force employing some of the most advanced computer forensics and fingerprint identification software currently available. Significant
progress has also been achieved in the Force's move towards even greater
efficiency. In support of the HKSAR Government's Enhanced Productivity
Programme, we have already amalgamated a number of police stations in Tuen
Mun, Kowloon City and Yuen Long. This has not only resulted in more
resources being made available for frontline policing, but these
amalgamations in themselves have also greatly enhanced the operating
efficiency and basic accommodation standards for our operational units. Indeed,
when I took up the post of Commissioner at the beginning of 2001, I made
customer service one of my main priorities. Effective policing requires a
partnership built upon respect and cooperation with the community at
large. Again, physical improvements alone, such as the Station Improvement
Project, cannot satisfy the increasing demands and requirements of Hong
Kong's increasingly sophisticated citizenry. Every member of the public
quite correctly demands the highest standards of courtesy and
professionalism from the Hong Kong Police. It remains the Force's firm
intention therefore that a culture be instilled amongst all frontline
staff whereby every member of the public is treated fairly, politely and
professionally at all times. |
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