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Police officers deal with different types of cases in their daily work. Regardless of the nature of the cases, officers endeavour to discharge their duties with professionalism and uphold the Force’s spirit of “Serving Hong Kong with Honour, Duty and Loyalty”. On the other hand, the support from citizens is also a driving force for the Force to pursue excellence and maintain Hong Kong as one of the safest and most stable societies in the world.
Case one
One evening in early May, five officers from Pat Heung Division (PHDIV), including Joe, Man-Po, Ah Wah, auxiliary officers Susan and Alan, were performing patrol duty on a police vehicle when they received a report about a young man wandering barefoot on Route Twisk. The patrol car arrived at the scene within 10 minutes and located the man. He is a non-ethnic Chinese (NEC) young man. The officers swiftly brought the young man back to a safe location. At the time, the young man had no identification document with him and appeared to be very tired. For the sake of his safety, PHDIV officers arranged for him to stay at the police station, where he was given water and food, and a pair of shoes to protect his feet. He was comforted for a while before being enquired.
Auxiliary officer Susan is a full-time teacher working in a special school. During the enquiry, she noticed that young man looked like one of her old students. Susan patiently communicated with the young man, checked school records and contacted his father. It turned out that the father was searching for his missing son. As the father was about to report the case to the Police, he received a phone call from the police station. Assistant Divisional Commander (Operations and Crime) of PHDIV Tam Mui-hon called the father a few times to follow up on the situation and consoled him. Knowing that his son was in good care and safe, the father was much relieved.
The father of the young man is the Chief Imam of Hong Kong and Khateeb of the Kowloon Mosque and Islamic Centre. He was extremely grateful to the Police for their assistance to the NEC community, and he praised the officers for treating each case with great care and putting in tremendous efforts in protecting citizens. He wrote a letter of appreciation to thank the officers for taking great care of his son and commended the Force for their professionalism in ensuring the safety of citizens. He reiterated his continuous support to the Hong Kong Government and the Force for their efforts in maintaining a harmonious society.
Commander of Yuen Long District Ho Chun-chung thanked the officers for protecting citizens’ lives. The officers involved are proud of protecting citizens’ safety and serving different community groups. Susan said, “When I saw the young man reuniting with his family and the big smile on his face when he embraced his father, I truly experience the meaning of police work.”
This missing person case has demonstrated police officers’ professionalism and sense of mission in protecting citizens, as well as the trust and support citizens have placed on the Force.
Case two
I am an officer of Central District. While we were receiving training in the Police College, our instructor constantly reminded us to serve the public with compassion and empathy. I have always remembered this teaching and strive to assist citizens in the best way I could in my daily work.
One day in late March, we received a person collapse case. I rushed to the scene with the Patrol Sub-unit Commander immediately, but the person was later certified dead by the ambulanceman. Upon initial investigation, we learnt that the deceased had suffered from weak health since childhood and thus his family put great effort and patience to take care of him. His family was deeply saddened by his sudden passing, so I offered my condolences to them before conducting further enquiry.
Prior to the examination of the body of the deceased, we suggested to the family not to witness the course of examination, as we needed to remove the clothes of the deceased, and we did not want to deepen their sadness. After the examination, we carefully and neatly dressed the deceased to show our respect. Afterwards, we arranged for the family to go to the public mortuary by a police car so that they could stay with the deceased for the last time.
Although words of comfort and condolences cannot ease the family’s pain for the loss of a loved one, small gesture of care in times of grief can make a huge difference. We will continue to uphold the Force’s mission and serve the public with professionalism.
