Since 1999, the Force has been conducting Staff Opinion Survey to understand staff concerns and expectations towards the Force. The information collected will help the management address these concerns and formulate appropriate strategies.

The new cycle of Staff Opinion Survey started on June 15. Service Quality Wing (SQW) has invited approximately 7 000 officers randomly drawn from the regular, auxiliary and civilian streams to take part in this in-house survey. Invitation letters have been distributed by Training and Staff Relations Officers (TSROs). Using the password provided on the invitation letters, invited officers can complete the online survey on or before July 31. All responses collected through this survey will be anonymous and the data will be used by SQW for computing aggregate statistics only.

Officers who have completed the survey can redeem a souvenir from their respective TSROs by presenting their invitation letter from July 2 to 31.