In order to enhance the service quality and professionalism of Force members, the Complaints Against Police Office (CAPO) has been actively introducing various initiatives on complaint prevention. On April 23, CAPO hosted a webinar on complaint prevention for a total of 25 Detective Inspectors from four police districts of New Territories North Region.

During the webinar, CAPO conducted case studies on a number of complaints arising from criminal investigation, exhibits handling and supervisory accountability, with a view to enhancing the officers’ awareness and knowledge of preventing complaints. The participants also shared their experiences in criminal investigation and complaint prevention. CAPO will continue to promote complaint prevention through different channels to support frontline officers.

CAPO hosts a webinar on complaint prevention for Detective Inspectors.